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Accessibility Statement

accessibility statement 

The Hotel At Times Square (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.

We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria.  In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility. 


We welcome feedback  

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us with a description of the issue you encountered and your contact information. Your experience matters to us.

The Hotel At Times Square website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, Youtube, Twitter and Instagram

Accessible Features and Amenities 

The Hotel At Times Square is ADA compliant in accordance with the construction statutes of the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs. 

Property features

Accessible public entrance. 

The registration desk is 49” high. It has an accessible surface and space to hand materials back and forth to guests who use wheelchairs. 

Accessible route from the public entrance to the registration area and accessible rooms.

Accessible elevator.

Accessible route to the elevator from the public entrance, registration desk and rooms.

Accessible emergency exit.   

Accessible public restroom. 

Accessible concierge desk.  

TTY for guest use.

Visual (strobe light) alarms. 

Guest room televisions have closed captioning or closed captioning decoders are provided.

Braille signage.  

Accessible food and beverage outlets:

Breakfast room  

Accessible route to accessible food and beverage outlet from the public entrance and accessible rooms. 

Accessible business center. 

Accessible route to business center from the public entrance and accessible rooms. 

Exercise facilities with door width of 32”. 

Accessible route to exercise facilities from the public entrance and accessible rooms.  

Service animals are welcome at the Hotel At Times Square.    

Accessible Queen rooms, featuring: 

Entrance door width of 33”

Bathroom door width of 35½”

Queen bed

Roll-in shower

Grab bars 

Accessible route from public entrance and registration area to accessible rooms.

From a digitally-accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the Hotel At Times Square website. The hotel is not responsible for any third-party content on the website. 



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